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How to Run Discovery Calls That Attract Your Ideal Coaching Clients

  • Writer: Her Income Edit
    Her Income Edit
  • 4 days ago
  • 8 min read
Smiling woman with headphones using a laptop in a bright room. She's seated at a desk with green chairs, enjoying her work.

What if the sales call you're dreading could become the most energizing conversation you have all week? For women building coaching businesses, discovery calls often feel like a necessary evil. You know you need them to get clients, but something about the traditional approach feels wrong. The pushy tactics, the manipulation, the feeling like you're performing instead of connecting.


There's a better way. When you align your discovery calls with your values, something shifts. These conversations stop feeling like sales pitches and start feeling like the work itself. You attract clients who resonate with your approach, and the process becomes sustainable rather than draining.


What Makes a Discovery Call Values-Aligned?

A values-aligned discovery call prioritizes genuine connection over conversion tactics. Instead of following a rigid script designed to manipulate someone into buying, you create space for honest conversation about whether working together makes sense for both of you.


This approach matters because authenticity influences customer willingness to pay. When you show up as yourself and let your values guide the conversation, you create the foundation for a strong coaching relationship before anyone signs a contract.


Think about the last time someone tried to sell you something. You could probably sense within minutes whether they cared about solving your problem or just closing a deal. Your potential clients feel the same way. They're not looking for perfect sales techniques. They're looking for someone they can trust with their transformation.


Why Traditional Discovery Call Scripts Feel Wrong

Most discovery call scripts are designed with a single goal: get the yes. They include pressure tactics, artificial scarcity, and questions designed to manipulate emotional responses. For women building coaching businesses rooted in integrity, these approaches create immediate conflict.


You might be a career transition coach helping women navigate corporate exits, a wellness coach supporting sustainable lifestyle changes, or a business coach working with entrepreneurs building their first teams. Regardless of your niche, your work requires trust. That trust doesn't start after someone becomes a client. It starts in the first conversation.


Traditional scripts assume everyone is a potential client if you just say the right words in the right order. But that's not how coaching businesses actually work. Not every person who books a call is someone you should work with, and trying to convert everyone wastes energy you could invest in clients who are genuine fits.


When you're trying to transform your skills into a coaching business, the last thing you need is a sales process that conflicts with your values. You left corporate environments or traditional career paths partly because you wanted more alignment between your work and your beliefs. Your discovery calls should reflect that choice.


How Discovery Calls Impact Your Coaching Business Growth

Discovery calls serve as the bridge between someone knowing about your work and becoming a paying client. How you structure these conversations directly influences who you work with, how quickly your business grows, and whether you can sustain your work over time.


A values-aligned approach to discovery calls creates several business advantages. You spend less time on calls that go nowhere because you're attracting people who already resonate with your approach. You experience less decision fatigue because you're not trying to convince people who aren't ready. You build a reputation for integrity that leads to referrals from both clients and people who didn't hire you but respected your process.


Trust is foundational in professional relationships, and your discovery call is where trust begins. When someone feels genuinely heard rather than sold to, they remember that experience whether or not they become a client.


What Makes Discovery Calls Different When Values Lead

Values-aligned discovery calls operate from a fundamentally different premise than traditional sales conversations. The goal shifts from securing a yes to creating genuine understanding. This distinction matters because it changes everything about the energy, the questions, and the outcomes of these conversations.


When values guide your discovery calls, you prioritize mutual clarity over conversion. You're assessing fit from both directions, which means you need to be willing to say no as much as you hope to hear yes. This requires confidence in your work and trust that the right clients exist, even when someone in front of you isn't one of them.


The most significant shift happens in how you view the person on the other end of the call. They're not a prospect to be converted. They're someone considering a significant investment in themselves, and your role is to help them make a good decision. Sometimes that decision is working with you. Sometimes it's not. Both outcomes can feel aligned when your values guide the conversation.


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The Purpose Questions Serve in Values-Aligned Conversations

Questions in discovery calls reveal what you value as a coach. Questions designed to create urgency or manufacture pain signal one set of priorities. Questions aimed at genuine understanding signal something entirely different. Your potential clients recognize the difference immediately, even if they can't articulate why one approach feels better than another.


The best questions serve mutual clarity. They help you understand if you're the right person to support this particular transformation. They help the person on the call think through their situation with someone who understands the territory. This creates value in the conversation itself, separate from whether anyone becomes a client.


This approach requires believing that not everyone should work with you. When you ask questions that might reveal a poor fit, you demonstrate confidence in your work and respect for the person's resources. You're not trying to talk anyone into anything. You're trying to understand if saying yes serves you both.


The Difference Between Sharing Information and Selling

When the conversation moves to working together, traditional sales approaches ramp up pressure. Values-aligned coaches do something that feels counterintuitive: they simply share information and create space for decision-making. This isn't passive or apologetic. It's grounded in the belief that the right clients will recognize the value without manipulation.


The way you talk about your coaching offer reveals your relationship to your work. If you apologize for your prices or minimize what you offer, you signal uncertainty. If you confidently describe the transformation your coaching creates and trust people to make their own decisions, you signal something different entirely.


This confidence comes from knowing your work has value and believing the right people exist. When someone isn't ready or the investment doesn't align with their current resources, that information helps you both. You can redirect your energy to clients who are ready, and they can find support that better matches their situation. Everyone benefits from clarity.


Why Some People Need Time and What That Means

Not everyone makes decisions in the moment, and treating this as a problem to solve reveals misaligned priorities. People making significant investments in themselves should take time to consider their options. Your response to someone needing space tells them everything about how you'll show up as their coach.


Some coaches see "I need to think about it" as an objection to overcome. They've been taught to push harder, create urgency, or question someone's commitment. Values-aligned coaches recognize this as a reasonable response from someone making a thoughtful decision. The clients who feel pressured rarely become the clients who do their best work.


When you genuinely support people in making good decisions, even when those decisions take time, you build a reputation that extends beyond your current clients. People remember feeling respected in conversations with you. They refer others because of how you made them feel, whether or not they ever hired you themselves.


How Your Discovery Calls Reflect Your Coaching Values

Everything about how you structure and conduct discovery calls communicates your values. The questions you ask, how you respond to hesitation, whether you're willing to say someone isn't a good fit, how you talk about money – all of this tells people who you are as a coach before they ever work with you.


If you value collaboration, your discovery call should feel collaborative, not like an interrogation. If you value transparency, your call should include clear information about processes, timelines, and expectations. If you value sustainable change over quick fixes, your questions should reflect that longer-term perspective.


This alignment matters for your business sustainability, too. When your discovery calls reflect your values, you enjoy them more. You show up with more energy. You attract clients who appreciate your approach. You build a coaching business that feels good to run, not just successful on paper.


Common Mistakes That Undermine Values-Aligned Discovery Calls

Even coaches committed to values-aligned approaches make mistakes that undermine their discovery calls. You might talk too much, trying to prove your expertise instead of learning about the person you're talking with. You might avoid discussing investment because money feels uncomfortable. You might rush the conversation because you're nervous about silence or uncertainty.


Another common mistake is assuming you need to have all the answers in the moment. If someone asks a question you're not sure about, it's completely acceptable to say you'll think about it and follow up. This models the kind of thoughtful response your coaching provides.


Some coaches also struggle with setting boundaries in discovery calls. Someone might ask for immediate coaching or try to extend the conversation beyond the agreed timeframe. Having clear structures and being willing to redirect when needed isn't unkind. It demonstrates the professional boundaries that make good coaching relationships work.


Creating Discovery Calls That Feel Authentically Yours

Building a values-aligned discovery call approach starts with clarity about what matters most to you. This isn't about copying what works for other coaches or following a proven formula. It's about understanding your own values deeply enough that they can guide your choices in real time during conversations with potential clients.


The coaches who feel most confident in discovery calls are those who've done the internal work to know what they stand for. When you're clear about your values, you don't need to memorize scripts or worry about saying the wrong thing. You can be present with the person in front of you because your foundation is solid.


This clarity also helps you recognize when something isn't working. If your discovery calls consistently feel draining or attract people who aren't good fits, that's information about misalignment somewhere. Maybe your marketing attracts one kind of person while your values appeal to another. Maybe you're trying to sound more "professional" and losing your authentic voice in the process. Your feelings about your discovery calls tell you what needs attention.


FAQ

How long should a values-aligned discovery call be?

Most effective discovery calls run 30-45 minutes. This gives you enough time to understand someone's situation, share your perspective, and discuss working together without feeling rushed. Some coaches prefer 60-minute calls for more complex coaching offerings.


Should I offer free discovery calls or charge a consultation fee?

This depends on your business model and positioning. Free discovery calls work well for higher-priced coaching programs because they allow more people to experience your approach. Paid consultations filter for serious prospects and can work better for lower-priced offerings. Choose based on your ideal client and what feels aligned for your business.

What if I don't know how to handle objections without being pushy?

Reframe objections as information rather than obstacles to overcome. If someone expresses concern about price, timing, or fit, get curious about what's behind that concern. Often the conversation that follows reveals whether they're a good fit or not. You're not trying to overcome objections. You're trying to understand if working together makes sense.

How many discovery calls should I expect to convert into clients?

Conversion rates vary widely based on your niche, pricing, marketing, and how qualified your leads are. A healthy conversion rate might be anywhere from 30-60%. If you're converting nearly everyone, you might be underpriced or not qualifying leads well. If you're converting almost no one, examine whether you're attracting the right people or if something in your call process needs adjustment.

Can I use a values-aligned approach if I'm just starting my coaching business?

Yes, and it's actually better to start this way than to develop habits you'll need to unlearn later. New coaches often feel pressure to follow traditional sales scripts because they don't trust their own judgment yet. But your values are already clear. Let them guide your discovery calls from the beginning. You'll build confidence in your approach while attracting aligned clients.


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This article provides general information about conducting discovery calls for coaching businesses. Individual results may vary based on your specific niche, market, and approach. Always adapt any strategies to fit your unique business needs and values.


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